Case study

Union Built PC Grievance Manager Automates Grievances for APBC

Ambulance Paramedics of British Columbia (APBC) is the union organization that represents the 3,600+ Paramedics and Emergency Dispatchers of the province of British Columbia, Canada.  APBC, also known as CUPE local 873, is one of the largest union locals in the Canadian Union of Public Employees (CUPE). Nearly every ambulance worker and emergency medical dispatcher in British Columbia is a member of APBC.

Located in British Columbia (BC), Canada, the British Columbia Ambulance Service (BCAS) is the province of BC’s primary emergency medical services provider for nearly the entire province. The 3,600 Paramedics and Dispatchers of the Ambulance Paramedics of British Columbia (APBC–their Union body) all work for BCAS , and provide ambulance and 911 call – taking/dispatching service to BC’s 4.5 million people.

CUPE Local 873, in need of a customized and automated grievance and arbitration tracking and storage system, contacted Union Built PC Inc. We spoke with Cameron Eby, Provincial Recording Secretary and scheduled an online demo that would take them through our application and the process to customize it to their exact needs. They liked our product and we began the customization process which took about 6 weeks. CUPE Local 873 will go live on July 1st with Grievance Manager customized and tailored to their exact specifications. The best part is that once we build it, the code is turned over to the customer and they own it and can host it anywhere.

If you would like a state of the art Custom, Grievance and Arbitration Tracking and Storage System that gives you instant access to your records please go to and see what Union Built PC can do for you.